Shipping & Returns
Email hello@kovethebrand.com or use the form below.
Shipping questions
How much is Shipping?
Ireland:
Standard Shipping: Free on orders over €35 OR €2.95
Tracked Shipping: €6
U.K.:
Standard Shipping: Free on orders over £29 OR £2.50
Tracked Shipping: £10.70
E.U. Countries:
Standard Shipping: Free on orders over €35 OR €5.70
Tracked Shipping: €12.70
Do I have to pay customs to the UK?
If the value of the goods on your shipment to the UK is under £135, there is no import duty payable at the time of import.
Goods worth more than £135 in total
You will have to pay taxes to the delivery company either before the goods are delivered or when you collect them.
Where do you ship from?
We ship from our warehouse in Fashion City, Dublin. You will not be charged customs if you are on the E.U.
How long does shipping take?
The below timeframes may vary.
Packaging and processing time: 1 -2 working days
Shipping times:
Ireland and Northern Ireland: 3 - 5 working days
U.K.: 3 - 8 days working days
Rest of Europe: 3 - 8 working days
Returns questions
What is your return policy?
Orders which have not been opened (the packaging has not been removed from the sock) can be returned within 14 days of arrival. Please contact us if your order is faulty.
Where do I send my return?
Kove, Unit 43, Fashion City, Ballymount, Dublin, D24V224, Ireland.
How long will it take for my refund to be processed?
After we process the return, it may take up to 10 days for the bank to process your refund.
