Welcome to kovethebrand.com (the “Site”), operated by Kove (“we,” “us,” or “our”). These Terms of Service govern your use of our website, products, and services. By accessing or using this Site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Site.

1. Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms. You may not use the Site:

• For any fraudulent or unlawful purpose;

• To interfere with the operation of the Site;

• To violate any applicable local, national, or international law.

We reserve the right to terminate or restrict access to the Site for any user who violates these Terms.

2. Orders & Payments

All prices are listed in Euros unless stated otherwise. Because we sell in multiple currencies, the final amount you see at checkout may vary slightly due to real-time currency conversion rates. Prices, products, and descriptions are subject to change at any time without notice.

We reserve the right to refuse or cancel any order at our discretion, including for errors in pricing or availability. If we cancel your order after your card has been charged, we will issue a full refund.

3. Shipping & Delivery

We ship from Ireland. Shipping times and costs vary depending on your location and the shipping option selected at checkout.

Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient.

4. Returns & Exchanges

We accept returns of unused, unworn items within 14 days of delivery. Items must be in original packaging with tags intact. Return shipping is the responsibility of the customer unless the product is faulty or incorrect.

Please refer to our Returns Policy for full details.

5. Pre-order Terms

General Information

By placing a pre-order on our website, you agree to the following terms. Pre-orders allow you to reserve products before they become available for general sale.

Payment

Payment for pre-order items will be taken at the time of placing your order. This secures your reservation and guarantees that the item(s) will be dispatched to you once available.

Delivery

Orders containing pre-order items will be dispatched only when all items in the order, including pre-order items, are available. If your order contains both in-stock and pre-order products, the entire order will be shipped together when the pre-order product is ready. We do not dispatch partial orders separately.

Estimated Dispatch Dates

We aim to provide accurate estimated dispatch dates. However, these dates may change due to unforeseen circumstances such as supplier delays, production issues, or shipping disruptions. If there is a significant delay, we will update you promptly via email.

Order Cancellations

We can accommodate cancellations and issue refunds only if we fail to dispatch your order within the estimated timeframe provided when you placed your order. To request a cancellation due to a delay, please contact us directly.

Changes to Orders

We cannot guarantee that changes can be made after your pre-order has been placed. If you need to amend your order, please contact us as soon as possible, and we will do our best to assist you.

By completing your purchase, you acknowledge that you understand and agree to these pre-order terms.

6. Email Marketing & Promotions

By subscribing to the Kove Club or entering your email at checkout, you agree to receive marketing communications from Kove, including product news, special offers, and community updates. You may unsubscribe at any time using the link in any email.

Kove Club Sign-Up Discount

Customers who subscribe to the Kove Club email list receive a one-time 10% discount code valid on their first order. This code:

• Is valid on full-priced items only;

• Is for one-time use per customer;

• Cannot be combined with other offers, bundles, or discount codes;

• Cannot be applied retroactively to previous purchases.

We reserve the right to modify or withdraw this promotion at any time.

7. Wholesale Orders

We offer wholesale purchasing for studios and instructors through our website. All wholesale orders are subject to minimum order quantities and specific terms outlined at the point of purchase. Wholesale discounts may not be combined with other promotional codes unless explicitly stated.

8. Intellectual Property

All content on the Site — including images, text, graphics, logos, and designs — is the property of Kove and protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from this Site without our express permission.

9. Limitation of Liability

To the fullest extent permitted by law, Kove shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability to you for any claim shall not exceed the amount paid for the product or service in question.

10. Third-Party Links

This Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party site.

11. Changes to These Terms

We may update these Terms at any time. If we make material changes, we will notify you by updating the date at the top of this page. Your continued use of the Site after any changes means you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms, you can contact us at:
Email: hello@kovethebrand.com